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IN BRIEF
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The New Distribution Capability (NDC) standard is gradually establishing itself as a serious asset for purchasing travelers, transforming their shopping experience by offering unprecedented opportunities. Thanks to its integration in the tourism sector, NDC allows access to more competitive rates and personalized offers, while improving overall customer satisfaction. Let’s examine in detail the advantages that this standard brings to travel buyers.
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Access to Competitive Rates #
One of the main benefits of NDC lies in its ability to offer more competitive rates. This standard allows airlines to optimize their offerings by presenting prices tailored to different market segments. Travelers can thus benefit from special offers and discounts not available outside of this platform. As a result, savings can reach several thousand euros per year for companies that undertake a significant volume of travel.
Personalized Offers #
The NDC also stands out for its ability to enrich the content offered to customers. Airlines and travel agents can now share more detailed information, thus facilitating a shopping experience tailored to the specific needs of buyers. Thanks to this personalization, travelers can better understand the options available to them and thus choose what best fits their expectations.
Improvement of Post-Booking Experience #
Beyond purchasing, the impact of NDC is also significant concerning after-sales. A report published by Navan highlights an increase in traveler satisfaction, including post-booking modifications. Thanks to improved management of reservations and easier access to additional services, consumers can benefit from a streamlined travel experience, thus reducing stress related to managing unforeseen events.
Cost Savings on Travel #
The implementation of NDC also echoes a better control of costs for businesses. Those that integrate this standard into their travel programs can achieve significant annual savings. This economic factor is therefore a decisive element for decision-makers, motivating more organizations to adopt this cutting-edge technology.
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Optimization of Data Management #
The NDC standard, through its communication protocol, allows for better data flow between airlines and their customers. Operators have access to richer and actionable information, making communication more direct and less prone to errors. This not only strengthens operational efficiency but also transparency, a fundamental aspect in the context of travel purchases.
A Promising Future for NDC #
NDC in the travel sector is redefining purchasing standards for consumers. With advantages such as competitive rates, personalized offers, and cost optimization, this standard seems well positioned to transform the experience of travel buyers. Recent technological advancements and the growing adoption of this standard promise a future where travelers can make their choices confidently while benefiting from the best available offers.
