Trip.com propels planning towards a smart destination with Trip.Planner, a true AI concierge for discerning travelers.
You orchestrate personalized itineraries in a single flow, integrating flights, trains, hotels, restaurants, and attractions with instant availability.
The ecosystem relies on reliable data, verified schedules, typical durations, and transport estimates for realistic planning.
Real-time recommendations, frictionless.
The AI suggests airport transfers, remote car rentals, or urban excursions, tailored to your travel style and local context.
A pool of over 20 million geolocated points of interest fuels sharp choices and coherent stage narratives.
Itineraries tailored to every profile.
Families, first-time visitors, seniors, aesthetes, urban explorers, lovers of nature or history select structured, measured, and enjoyable paths.
You book from a single dashboard thanks to real-time integration of transport, accommodation, and activity options.
An AI chat provides expert advice.
Trip.Planner enhances quick getaways and multi-destination odysseys by consolidating choices, budgets, and logistics into a unified intelligence.
| Snapshot | |
|---|---|
| Launch | Trip.com unveils Trip.Planner, a travel planning hub powered by AI. |
| Promise | Transforms complex itineraries into customized and effortless journeys. |
| Integration | Flights, trains, hotels, restaurants, and attractions combined with real-time availability. |
| Reliable data | Updated prices, availability, and descriptions; verified official schedules, typical durations, and transport estimates. |
| AI Concierge | Recommendations validated by experts via the in-app chat for demanding travels or niche experiences. |
| Adapted styles | Family, Classic, Elderly, Cultural, Cityscape, Nature, Historical. |
| Contextual suggestions | Airport transfers, car rentals in remote areas, urban excursions for the day. |
| POI coverage | Access to over 20 M geolocated points of interest worldwide. |
| Flexible planning | Live adjustments and consistent alternative proposals. |
| Unified booking | Plan and book directly from the itinerary view, without switching platforms. |
| Use cases | Weekend or multi‑destination: the same level of intelligent assistance. |
| Benefits | Time savings, reliability, and realistic plans suited to travel style. |
Trip.Planner, a unique hub powered by AI
Trip.com propels Trip.Planner, a planning center powered by AI that converts complex itineraries into singular journeys. The tool acts like a digital concierge, adjusting each step to your travel style and time constraints. The ecosystem unifies preferences, local context, and reliable data, orchestrating a smooth transition between activities and journeys.
A single space for all your planning.
Unified integration and real-time booking
The system aggregates flights, trains, hotels, restaurants, and attractions into a single view, with real-time availability. Reservations are executed directly from the itinerary, without switching between apps or repeating entries. The whole process streamlines decisions and reduces logistical errors, especially on multi-segment itineraries.
Transport and accommodations synchronized
The proposals update according to revised schedules, traffic disruptions, and opening hours. Relevant alternatives appear when a flight fills up, a train changes, or a hotel modifies its conditions. Planning remains coherent, as each change triggers a reevaluation of connections and visit durations.
Reliability of data and contextual relevance
The selection is based on verified data: prices, availability, descriptions, official schedules, and typical visit durations. Transfer estimates structure a realistic timetable, avoiding untenable sequences. Recommendations prioritize open, accessible locations suitable for the season, ensuring a smooth execution on the ground.
Verified and adapted recommendations
The AI suggests appropriate airport transfers, car rentals in isolated areas, or relevant urban excursions. Adjustments reflect topography, crowds, and weather, ensuring precise calibration of sensitive stages. Relevant choices, at the right time.
Itineraries shaped by your style
The engine composes scenarios aligned with fine preferences, from family-friendly to cultural. Profiles include Family-Friendly, Classic, Elderly-Friendly, Cultural, Cityscape, Nature, and Historical, each with an adapted tempo. Sequences reduce fatigue, reserve useful breaks, and retain margins for pleasant surprises.
Use case examples by profile
A family prioritizes a theme park visit in the morning, followed by a playful break, before a dinner close to the hotel. A first-time visitor schedules local icons over two days and incorporates a brief guided tour. Seniors choose short trips, easy access points, and time slots without rush. An art lover alternates between museums, a nighttime performance, and a carefully selected neighborhood café.
Expert assistance and in-app chat
The in-app chat offers advice validated by specialists for high-stakes travels or niche experiences. Exchanges clarify delicate trade-offs, optimize rare sequences, and secure sensitive bookings. Support integrates into the itinerary, avoiding back-and-forth between disparate sources.
Flexible planning and rapid iteration
The itinerary structure allows for flexible editing, activity swapping, and rhythm reassessment. Blocks adjust via drag-and-drop, while scheduling conflicts resolve with relevant alternatives. Evolving preferences immediately influence proposals, speeding decisions while preserving overall coherence.
Points of interest and itinerary inspirations
The database includes over 20 million geolocated points of interest, correlated with accessibility and experiential value data. Complementary inspirations appear on specialized resources, such as a cruise itinerary 2025 or European rail journeys 2025. A Mediterranean getaway can be easily structured with this five-day itinerary in Crete, while a nomadic wander can be fueled by RV itineraries. Soft mobility enthusiasts will appreciate these biking itineraries in Europe, easy to insert into a dynamic schedule.
Operational reality on the ground
Days are structured according to typical visit durations, urban density, and reasonable walking times. Routes alternate between public transport, private transfers, or car use, depending on the local context. Time margins absorb minor deviations, ensuring a smooth progression without sacrificing priorities.
Live data and quick decisions
Prices and inventories update without delay, limiting disappointments during bookings. The interface signals favorable pricing windows and later proposes credible substitutions when capacity disappears. The unified view eliminates cumbersome comparisons while maintaining clear traceability of choices made.
Express weekend or multi-step odyssey
A short stay condenses the essentials with well-timed slots and short travels. A multi-destination journey benefits from rigorous scheduling, capable of integrating flights, trains, and road segments. James Liang emphasizes a continuous ambition for innovation in service of tangible value for travelers.
